Enterprise CMMS Platform·Phase 1

Enterprise Maintenance Operations,
Fully Connected.

CALL ME CMMS helps property, facility, and engineering teams manage work orders, complaints, maintenance workflows, inventory governance, asset lifecycle, and operational traceability in one connected enterprise platform.

Live System Activity

WO-2848 assigned to Ahmad — HVAC Zone Bjust now
SLA alert: Elevator PM overdue by 2 days4m ago
Inventory request approved — 3 items12m ago
12+Module Ready
6+Industry Verticals
9Workflow Steps
NowPilot Available

Operations Dashboard

Griya Nusa Property Complex

Live
247
Open Work Orders
+12
98.4%
SLA Compliance
+2.1%
34
Technicians Active
Live
99.2%
Asset Uptime
-0.1%
Recent Work Orders
View all →

HVAC Filter Replacement

WO-2847 · 2h ago

In Progress

Elevator Annual Service

WO-2846 · 3h ago

Pending Approval

Lobby Lighting Repair

WO-2845 · 5h ago

Completed

Generator PM Schedule

WO-2844 · 6h ago

In Progress
Work Order Completion — Last 7 days↑ 18%
Enterprise Capabilities

Designed for Real Operational Teams

Built with the complexity of facility operations in mind. Every feature exists because real maintenance teams needed it.

Workflow Automation
Audit Trail
Inventory Governance
Mobile Technician
Multi-site Ready
Operational Analytics
Auto-escalation
Role-based Access
Real-time Monitoring
SLA Management
Workflow Automation
Audit Trail
Inventory Governance
Mobile Technician
Multi-site Ready
Operational Analytics
Auto-escalation
Role-based Access
Real-time Monitoring
SLA Management
12+
Integrated Modules
From work orders to mobile ops
6+
Industry Verticals
Property, hospital, industrial & more
9
Workflow Stages
End-to-end operational traceability
100%
Audit Ready
Every action logged and traceable
Operational Governance Platform
Built for Real Engineering Teams
Enterprise Workflow Ready
Pilot Stabilization Phase
Audit-Ready Workflow
Structured Maintenance Operations
Operational Reality

Why Modern Operations Need Structured Maintenance Workflow

Most facility and engineering teams are operating on fragmented systems built for convenience — not governance. The result is invisible operational risk.

Current Reality — Without a CMMS

Lost Work Orders

Critical Gap

Work orders created on WhatsApp and paper never reach the right technician — or simply disappear.

WhatsApp Coordination Chaos

High Impact

Engineering teams rely on group chats to coordinate maintenance. No accountability, no record, no audit trail.

Spreadsheet Dependency

High Impact

Manual spreadsheets for tracking PM schedules, inventory, and asset history — error-prone and always out of date.

Untracked Material Requests

High Impact

Technicians request materials verbally or through informal channels. No requisition trail, no approval chain.

No Audit Visibility

Critical Gap

When something goes wrong, there's no record of who did what and when. Compliance reviews become guesswork.

Delayed Approvals

Operational Risk

Work order approvals wait in email chains or verbal queues. Reactive maintenance culture is the result.

With CALL ME CMMS — Structured Operations

Operational Governance Platform

End-to-end maintenance traceability

  • Centralized work order management with full lifecycle traceability
  • Digital approval chains with role-based authorization
  • Structured inventory requisition and warehouse governance
  • Automated preventive maintenance scheduling
  • Real-time technician coordination and mobile operations
  • Complete audit trail — every action timestamped and logged
  • Management dashboard with operational KPIs
  • SLA monitoring and escalation workflows

Result: Enterprise-Grade Operational Control

From complaint intake → execution → audit closure — fully connected.

Platform Modules

Everything Your Maintenance Team Needs

12 enterprise-grade modules covering the full operational lifecycle — from complaint intake to audit reporting.

Work Order Management

Create, assign, track, and close work orders with complete lifecycle traceability. Priority routing, SLA monitoring, and real-time status updates.

Priority RoutingSLA TrackingReal-time Status

Complaint Management

Structured complaint intake from tenants, guests, or operators. Auto-validation and escalation pathways ensure no complaint goes unresolved.

Auto-routingEscalationTenant Portal

Preventive Maintenance

Schedule and automate maintenance cycles based on calendar, usage meters, or condition triggers. Reduce unplanned downtime significantly.

Auto-schedulingMeter-basedCondition triggers

Corrective Maintenance

Rapid response workflows for breakdown and corrective repairs. Technician assignment, parts requisition, and repair documentation in one flow.

Rapid ResponseParts RequisitionRepair Docs

Inventory & Warehouse

Full materials management from procurement to consumption. Stock tracking, reorder thresholds, warehouse location mapping, and transaction history.

Stock ControlReorder AlertsLocation Mapping

Asset Management

Comprehensive asset registry with lifecycle tracking, depreciation, warranty management, and maintenance history for every asset.

Lifecycle TrackingWarranty MgmtDepreciation

Technician Workflow

Mobile-first technician interface for job acceptance, checklist execution, photo documentation, and digital sign-off directly from the field.

Mobile-firstPhoto DocsDigital Sign-off

Meter Management

Track and record utility and equipment meter readings. Trigger maintenance schedules automatically based on consumption thresholds.

Meter ReadingsAuto-triggersConsumption Tracking

Approval Workflow

Multi-level approval chains for work orders, material requests, and budget authorizations. Role-based routing with notification escalation.

Multi-levelBudget AuthRole-based Routing

Audit Timeline

Immutable audit trail for every action, status change, approval, and document. Full operational traceability for compliance and governance.

Immutable LogsComplianceFull Traceability

Dashboard & Analytics

Real-time operational dashboards with KPI tracking, SLA compliance reports, technician productivity metrics, and trend analysis.

Real-time KPIsSLA ReportsTrend Analysis

Mobile Operations

Full platform access on mobile devices. Technicians, supervisors, and managers can operate from anywhere with offline capability.

iOS & AndroidOffline ModePush Notifications
Operational Challenges

Challenges We See Every Day

These aren't edge cases. They're the daily operational reality of facility and maintenance teams running without a structured platform.

Asset Blindspot

Missing Maintenance History

When an asset fails, there's no accessible record of past repairs, PMs, or part replacements. Diagnosis starts from zero every time.

Avg. 4.5hrs lost per incident
Operational Delay

Inventory Mismatch

Stock levels in spreadsheets never match physical warehouse. Technicians discover parts are missing mid-repair.

30% of jobs rescheduled
Workflow Chaos

Technician Coordination Delays

Job assignments happen through WhatsApp, radio, or word-of-mouth. No confirmation, no priority tracking, no accountability.

45min avg assignment lag
Management Gap

No Centralized Visibility

Managers have no real-time view of open work orders, SLA status, or technician workload across sites.

0% live operational data
Cost Driver

Reactive Maintenance Culture

Without scheduled PMs or asset health tracking, teams respond to breakdowns instead of preventing them. Costs compound.

3× higher repair costs
CALL ME CMMS Resolution

Centralized Operational Governance

CALL ME CMMS replaces every fragmented process with a single connected operational platform — giving your team the visibility, control, and accountability to run at enterprise scale.

Start Your Pilot
Live Work Order Dashboard
Asset History & Lifecycle Logs
Inventory Governance Engine
Technician Mobile Workflow
SLA Monitoring & Escalation
Audit-Ready Traceability
Operational Reality

The Challenges Your Team Faces Every Day

These are not hypothetical problems. They are the real operational gaps that facilities across Indonesia deal with — and why governance platforms exist.

Property Management

Pain

WhatsApp-based complaint coordination

Operational Impact

No traceability. No SLA. Complaints fall through the cracks.

CALL ME Solution

Structured complaint intake with SLA timer, assignment, and closure tracking.

Pain

Manual maintenance reports via spreadsheet

Operational Impact

Data is always stale. Management decisions are based on last week's data.

CALL ME Solution

Live operational dashboard with real-time KPIs for every building.

Pain

No approval trail on inventory issuance

Operational Impact

Inventory leakage goes undetected. No accountability chain.

CALL ME Solution

Multi-level approval workflow with digital issuance records and audit trail.

Hotel & Hospitality

Pain

Technician response delays on guest complaints

Operational Impact

Guest satisfaction scores drop. Management has no real-time visibility.

CALL ME Solution

Digital complaint routing with real-time technician assignment and SLA escalation.

Pain

Preventive maintenance done from memory or paper

Operational Impact

Equipment fails unexpectedly. Emergency repair costs spike.

CALL ME Solution

Automated PM scheduling with completion tracking, checklists, and photo evidence.

Pain

Missing maintenance history for compliance audits

Operational Impact

Audit failures, certification delays, and liability exposure.

CALL ME Solution

Complete maintenance history with timestamps, evidence, and approval records.

Industrial Facility

Pain

Unplanned equipment downtime from missed PM

Operational Impact

Production stops. Maintenance costs 3–5× more in reactive mode.

CALL ME Solution

Predictive PM triggers with equipment-linked maintenance history and spare tracking.

Pain

Spare parts stockout during critical repair

Operational Impact

Downtime extended while sourcing parts. No minimum-stock alerts.

CALL ME Solution

Inventory governance with min-max levels, reorder alerts, and request approval.

Pain

No centralized engineering workflow visibility

Operational Impact

Supervisors don't know what technicians are working on in real time.

CALL ME Solution

Live technician task board with workload visibility and field execution tracking.

Warehouse & Logistics

Pain

Maintenance requests lost in verbal handoffs

Operational Impact

Equipment problems go unresolved. Production SLAs are missed.

CALL ME Solution

Digital work order creation with priority routing and technician acknowledgment.

Pain

No cost tracking per asset or maintenance job

Operational Impact

Budget overruns are discovered quarterly, not in real time.

CALL ME Solution

Per-job cost tracking with material, labor, and asset-level cost accumulation.

Pain

Multi-site operations with no centralized view

Operational Impact

Each site operates independently. No performance benchmarking.

CALL ME Solution

Multi-site governance with consolidated dashboard and cross-site reporting.

Recognise any of these patterns in your operations?

Operational Flow

From Complaint to Resolution — Fully Traced

Every maintenance request follows a governed, auditable workflow that ensures nothing falls through the cracks.

Step 1

Complaint

Submitted by tenant, staff, or system

Multi-channel intake via web portal, mobile app, or QR code

Step 2

Validation

Supervisor reviews and classifies

Priority classification, SLA assignment, and category routing

Step 3

Work Order

Auto-generated with full context

Includes asset info, location, priority, and SLA deadline

Step 4

Material Request

Parts and materials requested

Auto-linked to inventory with stock availability check

Step 5

Approval

Multi-level authorization flow

Role-based approvers with escalation and budget controls

Step 6

Warehouse Fulfillment

Parts picked and issued

Stock deduction, transaction logging, and delivery confirmation

Step 7

Technician Execution

Field work performed on mobile

Checklist execution, photo capture, and time tracking

Step 8

Audit Timeline

Every action logged immutably

Complete chain of custody from complaint to resolution

Step 9

Reporting

KPIs and insights generated

SLA performance, technician productivity, cost tracking

Industry Solutions

Built for Every Operational Environment

Whether you manage a single building or a national portfolio, CALL ME CMMS adapts to your industry's unique operational challenges.

Commercial & Mixed-Use

Property Management

Centralize maintenance operations across multiple buildings and tenants. From preventive schedules to reactive complaints, manage everything from one command center.

98%
SLA Compliance
-65%
Response Time
-72%
Work Order Backlog
Residential Complexes

Apartment & Residential

Manage resident maintenance requests, facility upkeep, and common area maintenance with structured workflows that keep residents satisfied.

+85%
Resident Satisfaction
24hrs
Complaint Resolution
96%
PM Completion Rate
Hotels & Resorts

Hotel & Hospitality

Ensure guest experience is never compromised by maintenance failures. Real-time room status, rapid response workflows, and preventive maintenance keep operations seamless.

-78%
Guest Complaints
99.2%
Equipment Uptime
-55%
MTTR
Healthcare Facilities

Hospital & Healthcare

Critical environment maintenance with compliance-grade audit trails. Medical equipment tracking, regulatory compliance documentation, and zero-tolerance downtime protocols.

100%
Compliance Score
99.9%
Critical Uptime
Always
Audit Ready
Manufacturing & Plant

Industrial Facility

Production floor maintenance with OEE impact tracking. Prevent costly breakdowns, manage spare parts inventory, and maintain compliance documentation for industrial operations.

+23%
OEE Improvement
-68%
Unplanned Downtime
-91%
Parts Stockout
Distribution Centers

Warehouse & Logistics

Keep logistics equipment, conveyor systems, and facility infrastructure running at peak performance. Coordinate maintenance without disrupting operations.

97.8%
Equipment Availability
-82%
Safety Incidents
100%
Inspection Completion
Operational Intelligence

Real-time Insights Into Your Maintenance Performance

Track KPIs, monitor SLA compliance, and identify bottlenecks before they become problems — all in one unified dashboard.

Operations Overview

May 2026 · All Sites

Live Dashboard
Open Work Orders
0

Active work orders across all sites

+12 from yesterday
SLA Compliance
0.0%

Work orders resolved within SLA

+2.1% this week
Technician Productivity
0%

Average job completion efficiency

+5% vs last month
Asset Downtime
0.0%

Critical asset unavailability rate

-0.4% reduced

Maintenance Completion Trend

Work orders completed on-time (%)

↑ 18% YTD
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec

Work Order Breakdown

Preventive89
Corrective74
Complaints55
Emergency29
Pilot Program

Start with a Structured Pilot

De-risk your CMMS adoption. Experience CALL ME CMMS in your actual operational environment with guided onboarding, full module access, and operational consultation — before committing to full deployment.

No complex deployment
Pilot-first implementation approach
Guided onboarding
Operational consultation included
01
Week 1

Workflow Consultation

Our implementation team maps your existing maintenance workflows, team structure, and operational pain points.

Process mapping document
02
Week 2

Platform Onboarding

User accounts, roles, site configuration, and team training. Your team is production-ready from day one.

Configured environment
03
Week 3

Module Setup

Configure the specific modules relevant to your pilot scope — work orders, PM schedules, inventory, or all modules.

Live module configuration
04
Week 4–8

Pilot Evaluation

30-day operational review with SLA metrics, usage reports, and team feedback to quantify ROI before full rollout.

ROI evaluation report
PILOT INCLUDES
  • No upfront infrastructure cost
  • Dedicated implementation support
  • Full module access during pilot
  • Data migration assistance
  • 30-day evaluation period
  • Custom workflow configuration

Ready to Start?

Pilot slots are limited. Apply now to secure your onboarding schedule.

Only 3 pilot slots remaining
7 teams currently onboarding
Platform Ecosystem

Built to Grow with Your Operations

CALL ME CMMS is not a static product — it's an evolving enterprise ecosystem designed to expand alongside your operational complexity and organizational scale.

Roadmap

AI Maintenance Insights

Predictive failure detection and intelligent PM scheduling based on asset performance patterns.

2025–2026
Roadmap

Vendor Coordination Layer

Integrated vendor dispatch, external contractor work orders, and third-party service tracking.

2025
Planned

Procurement Workflow

End-to-end procurement from requisition to PO generation, vendor approval, and receipt confirmation.

2025
In Progress

Multi-Site Governance

Centralized oversight across your entire property portfolio with site-specific configuration and consolidated reporting.

Active
In Progress

Mobile Technician Ecosystem

Full offline-capable mobile app for field technicians — job execution, photo documentation, material consumption.

Active
Roadmap

Advanced Analytics Engine

Operational performance dashboards, cost analysis, workforce productivity metrics, and SLA trend reporting.

2026
Planned

Enterprise Reporting Suite

Automated operational reports, executive dashboards, compliance documentation, and board-ready summaries.

2025–2026
Roadmap

Facility Intelligence Layer

IoT sensor integration, real-time facility health monitoring, and automated alert-to-work-order conversion.

2026

Enterprise Platform, Built for What's Next

Start with the modules you need today. The architecture supports the operational complexity you'll have tomorrow. No migration, no replacement — continuous evolution.

Sales Consultation Flow

How We Start Together

From first contact to a live operational pilot — a structured, low-pressure process designed to prove value before you commit to anything.

01

Initial Consultation

30 min call

A 30-minute introductory call to understand your operational context, team size, and primary maintenance challenges.

Operational context brief
02

Operational Review

1–2 hours

We review your current workflow — how work orders are created, how technicians are assigned, how inventory is managed — to identify structural gaps.

Workflow gap summary
03

Workflow Discussion

1 hour

We walk through your existing processes side-by-side and show how the CALL ME CMMS modules map directly to your real operational challenges.

Module-to-process mapping
04

Pilot Scope Proposal

2–3 business days

We prepare a tailored pilot scope document — which modules, which users, which sites, which KPIs — designed specifically for your operational environment.

Signed pilot scope doc
05

Demo Environment

1–2 hours

Before go-live, your team gets a live walkthrough of the configured environment — so everyone understands the system before Day 1.

Team walkthrough completed
06

Pilot Activation

30-day pilot

Go-live. Your team begins using the platform in your actual operational environment, with dedicated implementation support throughout the 30-day evaluation period.

Live operational deployment

Enterprise Reassurance

No complex IT migration required
No existing system disruption
Pilot can start with a single site or building
No commitment to full rollout during pilot
Exit with full data export at any time
Scalable to multi-site after evaluation

Who Should Join the Call

Engineering Manager or Chief Engineer
Facility Manager or Building Manager
Operations Director (optional)
IT representative (optional)

Ready to Start?

No sales pressure. Just a structured conversation about your operations.

Schedule Operational ConsultationExplore Pilot Readiness
Platform Value

Structured Maintenance Governance

CALL ME CMMS delivers six foundational governance pillars that transform reactive maintenance into structured, accountable, enterprise-grade operations.

100%
Audit Traceability

Built for Operational Accountability

Every action, assignment, and approval is timestamped, attributed, and permanently logged. Accountability is not an add-on — it's the foundation.

Live
Operational Dashboard

Operational Visibility Across Teams

Managers, supervisors, and executives see the same operational truth in real time — no more waiting for manual status updates or email summaries.

0
Untracked Transactions

Inventory Governance Engine

Material requests flow through structured approval chains. Warehouse stock is tracked from requisition to issuance. No more phantom inventory.

Digital
Coordination Layer

Engineering Team Coordination

Technician assignments, workload balancing, and field execution are structured through a connected platform — not group chats and verbal handoffs.

12
Connected Modules

Centralized Maintenance Workflow

From complaint intake to corrective action closure — every step of the maintenance lifecycle lives in one governed, connected operational system.

Zero
Paper Dependency

Maintenance Digitization

Replace paper logbooks, spreadsheets, and radio communications with structured digital workflows that create a permanent operational record.

Ready to See Governance in Action?

Schedule an operational walkthrough and see how CALL ME CMMS applies these principles to your real maintenance environment.

Pilot Offer Structure

What the Pilot Includes

A structured enterprise pilot designed to prove operational value within 30 days — with full support, no lock-in, and a clear evaluation framework.

Pilot Duration

30 Operational Days

Preceded by 1–2 week onboarding

Module Access

Full Platform (12 Modules)

Activated based on your pilot scope

User Onboarding

Role-Based Training

Managers, supervisors, technicians

Reporting & Evaluation

Live Dashboard + ROI Report

Delivered at pilot close

Support Level

Dedicated Specialist

Named contact throughout pilot

Deployment Scope

Single Site or Multi-Site

Start with one building — expand later

Included in Pilot

Operational consultation & workflow assessment
Pilot environment configuration
Full 12-module access for configured users
Role-based user onboarding sessions
Dedicated implementation specialist
Weekly check-in during 30-day pilot
Live KPI dashboard & performance tracking
Comprehensive ROI evaluation report
Deployment recommendation document
Data export upon pilot completion

Not in Pilot Scope

(available post-pilot)
Custom software development
Hardware or device provisioning
Third-party system integration (available post-pilot)
Multi-language platform customization

Implementation Methodology

1
DiscoveryUnderstand organizational structure and operational goals.
2
Operational MappingDocument current maintenance workflows and team structure.
3
Workflow AlignmentMap existing processes to CALL ME CMMS modules and governance rules.
4
Pilot ConfigurationConfigure the environment, assets, roles, SLA rules, and approval chains.
5
User OnboardingTrain each user group with role-specific sessions and documentation.
6
Monitoring & OptimizationSupport live operations and optimize workflows during the 30-day evaluation.
7
Evaluation & ExpansionDeliver ROI report and design the full deployment roadmap.
Limited cohort — Q3 2025

Request Your Pilot Scope Proposal

Tell us about your operation and we'll prepare a tailored pilot scope document — at no cost, with no commitment to proceed.

Operational Results

Future Operational Success Stories

These represent the operational improvements our pilot environments are designed to achieve. Real client case studies will be published as our pilot program matures.

Pilot Environment Simulations — Not Actual Client Data
Pilot Environment Example

Property Management Complex

250-unit residential complex, 8 technicians

30-Day Pilot
Before

Work Order Backlog

47 open

Avg Response Time

6.2 hours

PM Completion Rate

38%

Inventory Accuracy

Manual

After

Work Order Backlog

< 8 open

Avg Response Time

1.4 hours

PM Completion Rate

91%

Inventory Accuracy

Real-time

Operational Simulation

Hotel & Hospitality Facility

180-room hotel, mixed maintenance team

30-Day Pilot
Before

Guest Complaint Rate

High (untracked)

Equipment Uptime

~72%

Audit Readiness

Paper-based

Technician Utilization

Estimated only

After

Guest Complaint Rate

-68% resolved faster

Equipment Uptime

99.1%

Audit Readiness

100% digital trail

Technician Utilization

Live tracking

Pilot Environment Example

Industrial Manufacturing Facility

Production plant, 12 maintenance engineers

30-Day Pilot
Before

Unplanned Downtime

~14 hrs/month

PM Schedule Adherence

Manual tracking

Spare Parts Stockout

Frequent

Maintenance Cost Visibility

Quarterly reports

After

Unplanned Downtime

-78% reduction

PM Schedule Adherence

Automated reminders

Spare Parts Stockout

Min-level alerts

Maintenance Cost Visibility

Live KPI dashboard

Be among the first organizations to generate real operational results with CALL ME CMMS.

Apply for the Pilot Program
About CALL ME CMMS

Built Around Real Operational Challenges

CALL ME CMMS was created by a team that has worked directly with property managers, facility engineers, and maintenance supervisors who struggled with fragmented systems — spreadsheets, WhatsApp groups, and paper logbooks.

We built a platform that digitizes the full maintenance governance cycle — from the moment a complaint is raised to the final audit report — giving operations teams the visibility, control, and traceability they need to run at enterprise scale.

Maintenance GovernanceOperational TraceabilityEnterprise ReadyIndonesia-Built

Operationally Focused

Every feature in CALL ME CMMS was designed around real operational challenges faced by facility and maintenance teams — not theoretical workflows.

Enterprise Governance

Audit trails, approval chains, role-based access, and compliance-grade documentation built into the core — not added as an afterthought.

Digitization-First

Replace manual logbooks, spreadsheets, and radio communications with a connected digital platform that gives you operational visibility at any scale.

Pilot Program Open · Q3 2025 Cohort

Ready to Modernize Your Maintenance Operations?

Join property and facility teams across Indonesia replacing spreadsheets and manual logbooks with CALL ME CMMS — the enterprise maintenance governance platform built for real operational environments.

Designed for operational teams. Built for real maintenance environments.

Pilot-first implementation approach
Guided onboarding — no complex deployment
Dedicated implementation specialist included
Structured rollout — 30-day evaluation period